Terms and Conditions

1. Holder and general contracting conditions

This document establishes pre-contractual information on distance contracts on the website www.qiba.pt, referred to in article 4 of Decree-Law no. 24/2014 of February 14, and all subdomains / sub -websites. The domain www.qiba.pt is owned by Qibaconnect, LDA, headquartered in Aveiro, taxpayer no. 515 253 073, with a registered capital of 10.000,00 €, hereinafter referred to as QIBA.

QIBA reserves the right to freely modify this pre-contractual information in order to adapt it to the applicable legislation, without the need for any prior notice.

Both browsing the website www.qiba.pt, its subdomains and sub-websites, as well as the purchase of any product at those addresses, presupposes the acceptance of the present information and General Conditions of Use contained in this page.

Conditions revised on May 20, 2019

2. Terms of Use of www.qiba.pt

The User undertakes to use this website in compliance with the provisions of applicable law, refraining from using the website for activities contrary to law, morality and good manners, or rights and interests of third parties.

The website www.qiba.pt may have links to other websites which may contain useful information / tools for its users. These general conditions will not apply to third party websites. As such, if you visit another website, redirected from our website, you should read the privacy policy of the same.

3. Amendment of Gifts Conditions

QIBA reserves the right to unilaterally modify and at any time, without prior notice, the presentation and content of the Website, its services and the general conditions of use, with the exception of contracts already executed and in execution. These modifications will serve to improve the website while improving the services offered to the user of the website which, if it does not agree with the changes made, may resolve the contract.

4. Intellectual Property

All content and information contained in www.qiba.pt and its subdomains are the property of QIBA and therefore the use, reproduction, copying and dissemination by other means of logos, texts, images and videos on that website is subject to your authorization in this sense.

5. Information on products and prices

5.1 Product Information

QIBA takes into account the information on the essential characteristics of the products through technical descriptions shared by its suppliers, and photographs that illustrate the products marketed, in strict respect of the best standards in the market.

5.2 Price Information

The retail prices indicated in www.qiba.pt and its sub-domains are presented in euros. VAT is not included in all mentioned prices.

The costs of the shipping service may be for the account of the user and buyer, and add to the total value of the selected products. The user will be informed of these charges before confirming his request and completing the purchase process. QIBA reserves the right to change prices at any time. However, QIBA undertakes to apply the rates and prices indicated at the time of making the purchase order.

In the event of a computer error, manual, technical or any other origin that causes a substantial change not foreseen by QIBA in the retail price, in such a way that it becomes exorbitant or manifestly derisory, the purchase order will be considered invalid and void.

The prices of products available at www.qiba.pt are valid for purchase orders made through www.qiba.pt, coinciding with those presented in the physical store.

6. Warranty

The articles marketed by QIBA in www.qiba.pt are subject to the legal guarantee regime, in accordance with the provisions of article 5 of Decree-Law no. 67/2003, of April 8, with amendments introduced by Decree-Law no. 84/2008 of 21 May.

In the case of large volumes, the customer must, upon receipt and discharging, check for any visible damage that may have been caused by the transportation. If the article has any damage it should not accept it. After signing the waybill QIBA is not responsible for any physical damage caused by transportation.

7. Return and Right of Contract Resolution

The consumer has a period of 14 days from the day he acquires the physical possession of the goods or the day on which he acquires the physical possession of the last good, in the case of several goods ordered in a single order and delivered separately, to proceed to the return of the order, and without having to indicate the reason.

8. Responsibility

QIBA is not liable for damages resulting from any computer viruses or any other situations that are unrelated to and that prevent the access and correct functioning of the domain www.qiba.pt as well as the services available in it.

9. Privacy Policy and Data Protection

QIBA respects the privacy of all users of its website and undertakes to protect the personal information that each user chooses to share. Some sections and / or functionalities of this website may be browsed without disclosure of any personal information by the user.

However, when it is necessary to collect personal information to provide services or when each user decides to provide some of his personal data, the use of that information and those data will be made in compliance with the applicable legislation on the protection of personal data – Law 67/98 of 26 October, Data Protection Law – in order to ensure the confidentiality and security of the personal data provided.

The entity responsible for the collection and processing of personal data is QIBA.CONNECT.

In the context of managing customer data, the personal data collected will be transmitted to third parties that are carriers of goods having as sole and exclusive purpose the realization and full execution of the services or products purchased by the user, holder of the personal data collected.

The provision of personal data is optional and will always be guaranteed, in accordance with the law, the right of access, rectification and cancellation of any data provided, and that right may be exercised in person or in writing, directly to the address of the registered office, website homepage.